Terms of Service

Effective date: May 12, 2026

These Terms of Service ("Terms") govern your access to and use of Inventra ("Platform", "Service", "we", "us", "our"), operated by Campos Sales Soluções Para Internet Ltda., a company duly registered under CNPJ No. 37.753.203/0001-69, with headquarters at Av. Paulista, 1636, Suite 1504, Bela Vista, São Paulo – SP, ZIP code 01.310-200, Brazil.

By creating an account, subscribing, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

1. Definitions

For the purpose of these Terms:

Platform or Inventra: the software-as-a-service available at https://www.inventra.sh and its subdomains, including the public website, admin panel, APIs, and any related services.
User or you: any natural person or legal entity that accesses or uses the Platform, whether as a visitor, registered account holder, paying subscriber, or invited member of an organization.
Organization: a workspace within the Platform that may contain one or more users (members) and that owns content, integrations, and subscription data.
Content: any text, blog post, image, metadata, configuration, brand asset, or other material generated, uploaded, or stored through the Platform, including content produced by artificial intelligence on your behalf.
Subscription: a recurring paid plan that grants access to specific Platform features, limits, and quotas.

2. Service description

Inventra is a content automation Platform that uses artificial intelligence to generate SEO-optimized blog content on behalf of small and medium businesses, on a recurring schedule defined by the User. The Service may also include adjacent features such as content management, scheduling, analytics integrations, and brand customization tools.

We reserve the right to add, modify, suspend, or discontinue any feature of the Service at any time, with reasonable prior notice when changes materially affect paid functionality.

3. Account registration

To access most features, you must create an account by providing accurate, current, and complete information, including a valid email address and a password meeting the Platform's strength requirements.

You are responsible for:

Maintaining the confidentiality of your credentials.
All activity that occurs under your account.
Notifying us immediately of any unauthorized use at legal@inventra.sh.

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to create an account. The Platform is not directed at minors.

4. Organizations and members

A single User account may belong to or own one or more Organizations. Organization owners and administrators may invite additional members and assign roles. Each Organization is responsible for the conduct of its members within the workspace and for ensuring that invited users are authorized to access the Organization's data.

5. Subscriptions, billing, and refunds

5.1 Plans and pricing

The Platform offers free trial periods and paid subscription plans. Current pricing, features, and usage limits (such as the number of contents generated per month and seats per Organization) are described at https://www.inventra.sh/pricing and may be updated from time to time.

5.2 Payment processing

Payments are processed by Stripe, Inc. ("Stripe"), an external payment service provider. By subscribing, you agree to Stripe's terms and authorize Stripe to charge your selected payment method on a recurring basis until you cancel.

We do not store full payment card details on our servers. We only store the information returned by Stripe that is necessary to manage your subscription (such as customer identifier, subscription status, and last four digits of the card).

5.3 Free trial

When a free trial is offered, your paid subscription begins automatically at the end of the trial period unless you cancel before the trial ends. We will notify you by email before the trial converts.

5.4 Renewals and cancellation

Subscriptions renew automatically at the end of each billing cycle (monthly or annual) at the then-current rate. You may cancel at any time through the admin billing area. Cancellation takes effect at the end of the current billing cycle, and you retain access to paid features until then.

5.5 Refunds

Pursuant to Article 49 of the Brazilian Consumer Protection Code (Law No. 8.078/1990), Users who subscribe outside our physical establishment may exercise the right of withdrawal within seven (7) days of the initial purchase and request a full refund. Beyond this period, fees already paid are non-refundable except where required by applicable law or expressly agreed in writing.

5.6 Failed payments

If a payment fails, we may suspend or downgrade access to paid features. You remain responsible for outstanding amounts. We may retry the charge in accordance with Stripe's default dunning procedures.

5.7 Price changes

We may change subscription prices with at least thirty (30) days' prior notice by email or in-app notification. The new price applies to the next renewal after the notice period.

6. Acceptable use

You agree not to use the Platform to:

Violate any applicable law, regulation, or third-party right, including intellectual property and privacy rights.
Generate, store, or distribute content that is unlawful, defamatory, fraudulent, misleading, obscene, hateful, or that promotes violence or discrimination.
Attempt to gain unauthorized access to any part of the Service, other Users' accounts, or related systems.
Reverse engineer, decompile, scrape, or otherwise extract source code or proprietary algorithms from the Platform, except as expressly permitted by law.
Use automated means to access the Service in a way that exceeds reasonable use or that interferes with normal operation.
Resell, sublicense, or commercially redistribute the Service without our prior written consent.
Misrepresent the AI-generated nature of content in contexts where disclosure is required by law or platform policy of a third party.

We may suspend or terminate accounts that violate this section, with or without notice depending on the severity of the violation.

7. AI-generated content

Inventra uses third-party large language models and other AI systems to generate blog content based on instructions, brand context, and editorial guidelines that you provide.

You acknowledge and agree that:

AI output may be inaccurate, incomplete, biased, or repetitive of publicly available material. You are responsible for reviewing, editing, fact-checking, and approving any AI-generated content before publication.
We do not guarantee that AI-generated content will be unique, free of similarity to other works, or compliant with any specific SEO, editorial, or legal standard.
You are solely responsible for the consequences of publishing AI-generated content on your own properties or third-party platforms, including any obligations to disclose the use of AI under applicable law or platform rules.

To the extent allowed by law, you assign to your Organization the rights you may hold over the AI-generated outputs produced for that Organization, and you grant us a limited license to process, store, and display that content as necessary to operate the Service.

8. Intellectual property

8.1 Platform IP

The Platform, including its software, design, trademarks, logos, documentation, and underlying technology, is and remains the exclusive property of Campos Sales Soluções Para Internet Ltda. or its licensors. These Terms do not grant you any right or license over our intellectual property other than the limited right to use the Service in accordance with these Terms.

8.2 Your content

You retain all rights you may hold in the input you provide (brand descriptions, editorial guidelines, uploaded assets, etc.) and in the final content stored in your Organization. You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and otherwise use that content solely as necessary to provide and improve the Service, including security, backups, and aggregated analytics that do not identify you.

8.3 Feedback

If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them without any obligation to you.

9. Third-party services and integrations

The Platform may integrate with third-party services, including but not limited to Stripe (payments), Google Sign-In and Google Calendar (authentication and optional calendar features you connect in the admin panel), Google Analytics, Google Tag Manager, and Meta Pixel (analytics and marketing). Your use of those services is governed by the respective third-party terms and privacy policies. We are not responsible for the practices, content, or availability of third-party services.

10. Service availability

We make commercially reasonable efforts to keep the Platform available, but we do not warrant uninterrupted or error-free operation. The Service may be unavailable due to maintenance, updates, or events beyond our reasonable control (including failures of upstream providers, network issues, or force majeure events). Scheduled maintenance windows, when reasonably foreseeable, will be communicated in advance.

11. Disclaimers

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy of AI outputs, non-infringement, or uninterrupted operation.

12. Limitation of liability

To the maximum extent permitted by applicable law, our aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the total amount paid by you to us for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for willful misconduct or gross negligence.

13. Indemnification

You agree to indemnify and hold harmless Campos Sales Soluções Para Internet Ltda., its directors, employees, and agents from any claim, demand, loss, or expense (including reasonable legal fees) arising from your use of the Service, your content, or your violation of these Terms or of any third-party right.

14. Termination

You may terminate your account at any time by canceling your subscription and requesting deletion through legal@inventra.sh.

We may suspend or terminate your access immediately, with or without notice, if you breach these Terms, if continued provision of the Service to you would expose us to legal or security risk, or if required by law.

Upon termination, your right to use the Service ceases. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention, accounting, and dispute resolution, as detailed in our Privacy Policy.

15. Changes to these Terms

We may update these Terms from time to time. When changes are material, we will notify you by email or through the Platform at least fifteen (15) days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service before the new Terms take effect.

16. Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. Any dispute arising out of or related to these Terms or the Service shall be submitted to the courts of the District of São Paulo, State of São Paulo, Brazil, with express waiver of any other, however privileged it may be, except for consumer disputes, which may also be filed in the consumer's domicile pursuant to the Brazilian Consumer Protection Code.

17. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any specific plan terms, constitute the entire agreement between you and us regarding the Service.
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18. Contact

For questions, notices, or requests related to these Terms, contact us at:

Company: Campos Sales Soluções Para Internet Ltda.
CNPJ: 37.753.203/0001-69
Address: Av. Paulista, 1636, Suite 1504, Bela Vista, São Paulo – SP, ZIP code 01.310-200, Brazil
Email: legal@inventra.sh